1. INTRODUCTION
  2. THE ORIGIN OF MEDIATION
    1. Mediation’s Historical Underpinnings
    2. Mediation as a Profession
  3. THE ATTRIBUTES OF PROFESSIONAL MEDIATORS
    1. Modern Success in Private Mediation
    2. Attorney-Mediators and the Battle for Turf
    3. Non-Attorney Mediators and Limited Opportunities
  4. ESSENTIAL MEDIATION SKILLS
    1. Separating the Practice of Law from Mediation
    2. Mediation Certification Requirements
    3. Mediation Minefields: More Dangerous Ventures
    4. Client Perceptions of Mediators
  5. INVESTIGATING CENTRAL ISSUES FACING NOVICE MEDIATORS
  6. MEDIATION MARKETING STRATEGIES
    1. Theoretical Framework for Marketing
    2. Mediation Marketing and the Internet
    3. Mediator Referral Lists
  7. CONCLUDING REMARKS
© 2000, Evan R. Seamone